Information We Collect
We collect personal information only when you voluntarily provide it to us, such as when you:
- Submit a contact form or estimate request on our website
- Call us for a quote or service appointment
- Email us with questions or project details
The information we collect typically includes:
- Your name
- Phone number
- Email address
- Service or project details you provide
- Location or town (for service area purposes)
How We Use Your Information
We use the information you provide solely for the following purposes:
- Responding to your service requests and inquiries
- Providing you with free estimates
- Scheduling appointments and follow-ups
- Communicating about your electrical service needs
- Improving our customer service
We do not sell, trade, or rent your personal information to third parties. Your information is used only to serve you better.
SMS/Text Messaging
When you opt in to receive text messages from AAA Electrical Services, we may send you:
- Appointment confirmations and reminders
- Service status updates and job completion notices
- Responses to your inquiries about electrical services
- Follow-up messages regarding estimates or scheduled work
Opt-In: You may opt in to SMS by submitting a contact form on our website, calling our office, or texting us directly. By providing your phone number and requesting service, you consent to receive text messages related to your service request.
Opt-Out: You can opt out at any time by replying STOP to any message. You will receive a confirmation message and no further texts will be sent. You may also call us at 203-389-5112 to opt out.
Help: Reply HELP to any message for assistance, or call 203-389-5112.
Message Frequency: Message frequency varies based on your service needs. Typically 1-5 messages per service request.
Message and Data Rates: Standard message and data rates may apply. Check with your carrier for details.
We do not share your phone number or SMS opt-in data with third parties for marketing purposes. Your information is used solely to communicate with you about your electrical service needs.
Cookies & Web Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. These help us understand how visitors use our site so we can improve it. Most web browsers allow you to control or disable cookies through your browser settings.
Third-Party Services
Our website may use third-party services that help us operate and improve our site:
- Vercel Hosting: Our website is hosted on Vercel's servers. Vercel may collect technical information about your visit (IP address, page views, etc.) as part of standard web hosting.
- Google Analytics: We may use Google Analytics to understand visitor patterns and improve site performance. Google may set cookies to track your activity on our site.
These third-party services have their own privacy policies. We encourage you to review them if you have concerns.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no online transmission is completely secure. If you have concerns about security, please contact us directly.
Links to Other Websites
Our website may contain links to other websites. We are not responsible for the privacy practices or content of external sites. We encourage you to review the privacy policies of any third-party websites you visit.
Your Rights
You have the right to:
- Request access to personal information we have about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of communications from us at any time
To exercise any of these rights, contact us at the information below.
Contact Us
If you have questions about this privacy policy or how we handle your information, please contact us:
- Phone: 203-389-5112
- Email: service@aaaesct.com
- Address: 128 Clark St, West Haven, CT 06516
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes by updating the "Last Updated" date below. Your continued use of our website constitutes acceptance of the updated policy.
Last Updated
March 9, 2026